Shipping policy
Delivery Policy
At Redefine BD, we aim to deliver your order safely and on time.
Delivery Area
We deliver products all over Bangladesh through our courier partners.
Delivery Time
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Inside Dhaka: 1–3 working days
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Outside Dhaka: 3–5 working days
Delivery time may vary during Eid, holidays, bad weather, or courier delays.
Delivery Charge
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Inside Dhaka: To be confirmed at checkout
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Outside Dhaka: To be confirmed at checkout
Delivery charge may vary depending on location and courier service.
Order Confirmation
After placing an order, our team may contact you via phone or WhatsApp to confirm your order, size, address, and delivery details.
Cash on Delivery
Cash on Delivery is available for selected locations. Please pay the delivery person after receiving your product.
Failed Delivery
If the customer is unavailable, provides an incorrect address, or does not receive the order, re-delivery charges may apply.
Product Checking
Please check the product in front of the delivery person if possible. If you receive a damaged or wrong product, contact us immediately with photos.
Contact
For delivery-related questions, please contact us:
WhatsApp: 01880551111
Website: www.redefinebd.com
Redefine BD reserves the right to update this delivery policy at any time.